In order to unlock your account, we would need to verify your identity. Please submit 3 pictures with the following specifications:
Please choose either a passport or a valid government issued photo ID for your submission:
- Picture 1: Passport cover or the front of your photo ID.
- Picture 2: Passport photo page (where your name and details are) or the back of your photo ID. Your personal information MUST be clearly visible.
- Picture 3: Take a picture of yourself holding your passport photo page (or your valid photo ID) PLUS a handwritten note with the writing "unlock my account" and date. The handwritten note should be CLEARLY visible.
If all 3 required pictures are attached in the ticket already, please reply 'provided'.
For security reasons, you will not be able to make withdrawals for 48 hours after successfully unlocking your account.
[RISK WARNING] Digital currency is a new social product that is still in its initial stage of development. There could be many risks in the market of digital currency trading (e.g. technical defects, price fluctuations etc.). Users should be fully aware of the investment risks. Established under the legal framework of Australia, BitRabbit is a neutral trading platform aiming to satisfy the trading demands of digital currency fans and is not liable for any review, warranty or compensation liabilities of the currency value.