How to resolve “binding failed” issue?
- Make sure the “Google Authenticator” app is installed on your Mobile phone.
- Make sure the time (clock) on your mobile phone (the one running the Google Authenticator app) and the computer (from which you are logging into BitRabbit website) is synchronized.
- Go to the BitRabbit and enter the right login password and 2FA code.
Google 2FA Guideline: https://support.bitrabbit.com/hc/en-us/articles/360001861331
By the way, we also accept SMS authentication now if you don’t have a smartphone or want to use it in conjunction. Please enable SMS Authentication in account center.
[RISK WARNING] Digital currency is a new social product that is still in its initial stage of development. There could be many risks in the market of digital currency trading (e.g. technical defects, price fluctuations etc.). Users should be fully aware of the investment risks. Established under the legal framework of Australia, BitRabbit is a neutral trading platform aiming to satisfy the trading demands of digital currency fans and is not liable for any review, warranty or compensation liabilities of the currency value.